TERMS & CONDITIONS

TERMS AND CONDITIONS:

VHE Policy

It is the buyers responsibility to read the terms and conditions/Policy.

Submission of payment indicates that the buyer agrees to VirginHairEXT’s terms and conditon/policy

REFUNDS AND EXCHANGES

Due to the nature of our products, we do not offer refunds. For sanitary reasons We will not exchange any hair that has been washed or installed.

SHIPPING TIMEFRAME:

 

Once payment has cleared it takes a minimum of 3 business days for processing to be completed, in some cases it may take up to 1 week.  Orders are processed in the order they are creceieved. Once tems are shipped via USPS it takes between 2 to 7 business days within the United States to receive. Orders are shipped out after you have confirmed your order and payment is approved. Before you check out please make sure that the order is correct. Once purchase is complete no changes will be made. If you are ordering outside of the US please email: Virginhairext@customerservice.com so that the international shipping fee can be applied failure to do so will cause delays in shippment, international shipping does not include insurance. Please contact virginhairext@customerservice.comto inquire about overnight shipping, if it is avaliable 1 full business day is required to process the order before it is shipped the following business day. All items are shipped to the address provided by the customer through PayPal. If the address is in error it is the customers responsibility to contact VirginHairEXT to correct and make changes.

All items are shipped to the address provided by the customer through PayPal. If the address is in error it is the customers responsibility to contact VirginHairEXT to correct and make changes. Please note that once items are mailed VirginHairEXT is no longer responsible.

Adverse weather may cause a delay in shipping. In this event, we apologize for any delays and will not be responsible for any delays nor will any refunds on the cost of shipping or the cost of purchase be refunded. If ordering for an event, we reccomend ordering week(s) to month(s) in advance for appropriate time arrival.

Once mailed the package will arrive in 2-7 BUSINESS DAYS via USPS. ONCE THE ITEMS ARE MAILED VIRGINHAIREXT IS NO LONGER
RESPONSIBLE.

Cancelation:

$30.00 cancelation/re stocking fee will be applied to those who wish to cancel the order. Orders can only be canceled if the order was placed less than 24hrs.

Texture:
Two heads of hair are never exactly the same. The photos on virginhairext.com are shown to give you an idea of the quality and texture you will receive We cannot guarantee that each bundles will look exactly the same.  

VirginHairEXT reserves the right to make changes to prices, policies, sales and events.

If you have any additional questions please email customerservice@virginhairext.com

 

 

 

 

VHE, LLC